Careers

Duties/Responsibilities:

• Sorts and delivers incoming mail by department and/or employee to ensure timely distribution
• Sorts and delivers interdepartmental mail including notices and memoranda
• Operate high volume scanners
• Use internal system to ship and track hundreds of shipments a day
• Assist various departments with questions and duties
• Maintains records of receipt, mailing dates, and other required information
• Matches incoming shipments with corresponding files
• Stocks supplies needed for the mailroom
• Performs other related duties as assigned

How will you get it done?

Team Orientation – Perform well both independently and as part of a team. Your teammates rely on your dependability, positive attitude, and strong work ethic.

Decision Maker & Time Management – Ability to make critical decisions in a fast-paced environment with minimal errors. Effective time management and organizational skills, requiring a strong ability to multitask, prioritize, and meet deadlines.

Attention to Detail – Must be able to detect errors, you are the type to notice the most minute and critical errors.

Education and Experience::

• High school diploma or equivalent
• Basic understanding of operating instructions and processes for machines
• Basic understanding of or the ability to learn locations and organizational structure of the company
• Ability to stand and operate scanners for much of the day
• Ability to correctly sort and distribute large amounts of mail
• Ability to understand and follow written and oral instructions
• Ability to complete projects in a timely manner
• Experience in a related area preferred

Physical Requirements:

• Must be able to lift up to 20 pounds at times
• Must be able to traverse office facilities to pick up mail and be on feet for many hours of the day

Pay Range:

• $16.50-18.00/hourly DOE

Additional Information:

• ATC is an Equal Opportunity Employer

Duties/Responsibilities:

• Interact with DMVs and Tag Agents by addressing inquiries and resolving issues promptly and professionally
• Respond promptly to any issues that would cause file delays
• Answer and resolve DMV issues via phone, mail, and email communication
• Review weekly reject reports and identify trends (internally and externally) and alert department leaders on findings
• Report any changes, concerns, etc. to Operational functions, File Auditing, Escalations – Attention Required, etc.
• Accurately and professionally update dealership dashboards on items required to complete the transactions (License and title, corrections, duplicates, etc.)
• Document and update records based on phone interactions
• Follow up on files that haven’t been moving through the process to ensure proper revenue recognition
• Communicate with ATC vendors via phone and email, providing prompt issue resolution
• Work as a team to ensure workload is balanced and complete
• Make corrections on rejects
• Keep accurate and updated notes in Zeus (ATC proprietary software)
• Prepare any required tax and title documents to be submitted to the DMV
• Prepare outbound mailings
• Other duties as assigned

How will you get it done?

Team Orientation – perform well both independently and as part of a team. Your teammates rely on your dependability, positive attitude, and strong work ethic. You thrive when working collaboratively and embrace a customer-first mindset.

Decision Maker & Time Management – ability to make critical decisions in a fast-paced environment with minimal errors. Effective time management and organizational skills, requiring a strong ability to multitask, prioritize, and meet deadlines.

Attention to Detail – must be able to detect errors, from dealer networks and yourself. You are the type to notice the most minute and critical errors and are able to communicate these with customers in a professional and concise manner.

Required Skills/Abilities:

• Ability to manage complex processes through strong organizational skills, an analytical mindset, and strong problem solving abilities
• Excellent attention to details
• Administrative writing skills, Microsoft Office skills
• Professional verbal communication skills are a must
• Automotive transaction paperwork experience required

Education and Experience:

• High school diploma or equivalent required
• Minimum of two years of related experience required

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Pay Range:

• $20-24/hourly DOE

Additional Information:

• ATC is an Equal Opportunity Employer

Duties/ Responsibilities:

• Audits title paperwork received from dealer network for accuracy and completeness
• Completes electronic vehicle registration processes (EVR) for states that ATC processes in-house. This may require additional steps including by not limited to finger-printing for individual states, additional background checks, and additional training during normal business hours
• Completing custom Auditing processes for VIP customers, potentially including direct email/phone communication with the customer
• Balances paperwork to ensure proper funding has been received
• Prepares any required tax and title documents to be submitted to the DMV
• Provides excellent communication to dealer networks via email/internal dashboard as needed to resolve open issues with paperwork if needed
• Provides/gathers information by answering questions and requests internally
• Maintains quality service by following procedures and resolving issues with paperwork
• Workload expectation of 25 – 40 files per day with minimum 97% accuracy
• Processes title paperwork including DMV applications and supporting documents utilizing internal title applications software.
• Other duties as needed

How will you get it done?

Team Orientation – perform well both independently and as part of a team. Your teammates rely on your dependability, positive attitude, and strong work ethic.

Decision Maker & Time Management – ability to make critical decisions in a fast-paced environment with minimal errors. Effective time management and organizational skills, requiring a strong ability to multitask, prioritize, and meet deadlines. Maintaining a 3 file/hour productivity rate is required for the role.

Attention to Detail – must be able to detect errors from dealer networks and avoid errors in your work. You are the type to notice the most minute and critical errors before submitting your paperwork to the DMV. Maintaining below a 3% reject rate is required for the role.

Education and Experience:

• High school diploma or equivalent required; Associate’s preferred
• Strong math, accounting, and deductive reasoning skills required
• Minimum of 1 year experience as File Auditor I at ATC required
• Proficient in Microsoft Excel, Word, Outlook
• 10 key by touch, keyboard 50-60 WPM
• Ability to obtain a State of Colorado Notary Certificate

Pay range:

• $23-24/hourly DOE

Additional Information:

• ATC is an Equal Opportunity Employer